Frequently Asked Questions

The most convenient airport to fly into is the Maui Kahului Airport (OGG) approximately 16 miles (or 35 minutes) away.

You are responsible for booking your air on your own. If you wish to book through our travel agents, you are welcome to do so. We have negotiated discounted airfare on American, Delta, and United Airlines. To book directly through Altour, please contact Juan Murillo at [email protected] or +1 (424) 371-2378 or Andrea Kraus at [email protected] or +1 (424) 371-2381. For more information, please visit our IHOP GFC Getting Here page.

Yes, you may request to arrive early and/or stay later. If you would like to pre- or post-extend your stay at Wailea Beach Resort, please follow the hotel reservation instructions on the confirmation page of your IHOP GFC Registration website. IHOP GFC attendees are eligible for the group rate of $288/per night, plus a $10/night resort fee and applicable taxes and fees, for 5 days pre- and/or post-conference based on availability. We suggest you register and request your hotel accommodations prior to booking your flights.

A passport is needed for all attendees who are not residents of the United States. Please check with your travel agent on visa requirements, and visit the US State Department website for full visa information.

Ground transportation arrangements and expenses are the responsibility of attendees. Taxis, Uber, Lyft, shared ride shuttles, and town cars are readily available at Maui Kahului Airport. For more information, please visit our IHOP GFC Getting Here page.

Maui Airport Shuttle: $24
Uber/Lyft: $80-110
Taxi: $60

(costs are approximate)

After completing the conference registration, you will receive information for booking a hotel reservation with our discounted group rate. Refer to your confirmation email for exact details.

No. Bellman porterage and housekeeping gratuities are not included and are at the discretion of the attendee.

Yes, you may request to arrive early and/or stay later. If you would like to pre- or post-extend your stay at Wailea Beach Resort, please follow the hotel reservation instructions on the confirmation page of your IHOP GFC Registration website. IHOP GFC attendees are eligible for the group rate of $298/per night, plus applicable taxes and fees, for 5 days pre- and/or post- conference based on availability. We suggest you register and request your hotel accommodations prior to booking your flights.

No, parking is at your own expense. The Wailea Beach Resort offers self parking for $25/day and valet parking at $35 per day.

The group rate is $288/per night, plus a $10/night resort fee and applicable taxes and fees, and includes the daily resort fee for Internet, bike rentals, intro scuba, and discounts.

For questions related to your hotel reservation, please contact the IHOP Registration Team at [email protected] or +1 (844) 628-3906. Per hotel policy, any cancellations after September 4, 2018, of arrival will forfeit two nights’ room and tax. If you are attempting to cancel after September 4, 2018, please contact the IHOP Registration Team at [email protected] or +1 (844) 628-3906 directly to avoid this fee.

Check-in is 4:00 PM and check-out is 12:00 PM

At the time of reservation, the hotel requires a credit card to hold your reservation. If you use a debit/credit card to check in, a hold may be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals through your date of check-out. Please be aware that the hold may not be released for 72 hours from the date of check-out, or longer, at the discretion of your card issuer.

For meetings and events, jeans and resort wear are acceptable. The Awards Dinner is business and/or cocktail attire.

Temperatures in Maui range from 71°F to 86°F in September. Please click here for up-to-date forecast information.

Learning, sharing, and having fun are mandatory. Attendance at events is not mandatory, but involvement in daily General Sessions and Breakout Sessions is highly encouraged.

Yes, wireless internet is complimentary in all guest rooms and meeting spaces.

The IHOP GFC is primarily a business meeting for those associated with the brand. Guests are allowed as travel companions and may enjoy the hotel amenities, but only registered conference attendees will be able to join sessions, meal functions, activities, and the Awards Dinner. Guests may attend breakfast with registered attendees. You may also purchase Luau attendance for your guests during the registration process.

While children are welcome to join their parents at the resort during the conference, they are not allowed to attend the business/networking functions. All conference events are for registered conference attendees (18 years and older) only, but children and guests may attend breakfast with registered attendees. You may also purchase Luau attendance for your guests during the registration process.

Please contact Mark Fisher at [email protected] or +1 (858) 356-3200 for any questions concerning your sponsorship.

The Exhibitor Service Kit will be posted on the Trade Show Information page in mid-July. Please bookmark the page and keep checking back for updates. For any questions concerning the tradeshow prior to receiving your Exhibitor Service Kit, please contact Mark Fisher at [email protected] or +1 (858) 356-3200.