Agenda

All Day

Attendee Arrivals

*Please plan to arrive by 3:00 PM

8:00 AM – 6:00 PM

Registration and Hospitality Desk Open

Main Lobby

5:30 PM – 6:00 PM

Opening General Session

Aulani Ballroom

6:00 PM – 8:00 PM

IHOP GFC Welcome Reception

Kaho’olwe Lawn

7:00 AM – 5:00 PM

Registration and Hospitality Desk Open

Main Lobby

7:30 AM – 8:30 AM

Breakfast

Pacific Terrace
Guests/family welcome, no name badge required

8:30 AM – 9:45 AM

General Session

Aulani Ballroom

10:00 AM – 12:30 PM

General Session

Aulani Ballroom
*Closed session for Franchisees and Franchise Employees only

12:30 PM – 2:00 PM

IHOP Experience Open

GameSpace
Visit the IHOP Experience, a showcase of the latest remodel package, enhanced kitchen equipment, technology upgrades, exterior lighting enhancements, and more. Team members from Operations, Development, IT and Marketing will be on hand during this time to answer questions.

12:30 PM – 2:00 PM

Marketing Lounge

GameSpace

12:30 PM – 2:00 PM

Lunch

Luau Gardens

12:30 PM – 2:00 PM

Regional Awards Luncheon

Makai Ballroom
By invitation for attendees

2:00 PM – 4:15 PM

International Session

Open to all International Attendees
Lokolani 2&3

• Welcome
• President’s Address
• Strategy Review
• Operations Overview
• Development Update

2:15 PM – 3:15 PM

Breakout Sessions

Select one of the following breakout sessions to attend.

• How to Realize Cost Savings: Mauna Loa
• Growing Your Business with IHOP N’ Go: Ilima
• PanRev 2.0: Vanda

3:30 PM – 4:30 PM

Breakout Sessions

Select one of the following breakout sessions to attend.

• How to Realize Cost Savings: Mauna Loa
• Growing Your Business with IHOP N’ Go: Ilima
• PanRev 2.0: Vanda

4:30 PM – 5:30 PM

IHOP Experience Open

GameSpace
Visit the IHOP Experience, a showcase of the latest remodel package, enhanced kitchen equipment, technology upgrades, exterior lighting enhancements, and more. Team members from Operations, Development, IT and Marketing will be on hand during this time to answer questions.

4:30 PM – 5:30 PM

Marketing Lounge

GameSpace

6:00 PM – 8:30 PM

Luau and Dinner

Grand Wailea

7:00 AM – 5:00 PM

Registration and Hospitality Desk Open

Main Lobby

7:30 AM – 8:30 AM

Culinary Showcase Breakfast

Pacific Terrace
Guests/family welcome, no name badge required

8:30 AM – 11:15 AM

General Session

Aulani Ballroom

11:30 AM – 12:30 PM

IHOP Experience Open

GameSpace
Visit the IHOP Experience, a showcase of the latest remodel package, enhanced kitchen equipment, technology upgrades, exterior lighting enhancements, and more. Team members from Operations, Development, IT and Marketing will be on hand to answer questions.

11:30 AM – 12:30 PM

Marketing Lounge

GameSpace

11:30 AM – 12:30 PM

Lunch

Luau Gardens

12:30 PM – 2:30 PM

International Session

Open to all International Attendees
Lokolani 2&3

• Marketing Strategy
• Technology Update
• Supply Chain & Food Safety Update
• Delivery & Other Opportunities
• Closing Remarks

12:45 PM – 1:45 PM

Breakout Sessions

Select one of the following breakout sessions to attend.

• iHospitality and Recognizing Great Work: Mauna Loa
• Operational Trainings, Tools and Tips: Ilima
• Utilize GIFT to Enhance Your Guest Experience and Drive Traffic and Sales: Vanda

2:00 PM – 3:00 PM

Breakout Sessions

Select one of the following breakout sessions to attend.

• iHospitality and Recognizing Great Work: Mauna Loa
• Operational Trainings, Tools and Tips: Ilima
• Utilize GIFT to Enhance Your Guest Experience and Drive Traffic and Sales: Vanda

3:00 PM – 5:30 PM

IHOP Experience Open

GameSpace
Visit the IHOP Experience, a showcase of the latest remodel package, enhanced kitchen equipment, technology upgrades, exterior lighting enhancements, and more. Team members from Operations, Development, IT and Marketing will be on hand to answer questions.

3:00 PM – 5:30 PM

Marketing Lounge

GameSpace

3:00 PM – 5:30 PM

Trade Show and IHOPPY Hour

Mei Court and Breezeway
Our supplier partners are essential to our success and vital to the success of our GFC. This is your opportunity to make new acquaintances and see old friends. Be sure to stop at every booth and visit with each of our supplier partners to enhance your opportunity to win great prizes.

5:30 PM – 6:30 PM

Women of IHOP Happy Hour

Lily Pond
Invitation only

5:30 PM

Evening at Leisure

This is your chance to see all that Wailea has to offer. Whether you enjoy the resort or hit the town, there are great dining choices nearby. For a list of restaurants, click here.

7:30 PM – 10:00 PM

International Dinner

Makai Ballroom

By invitation for international attendees.

7:00 AM – 5:00 PM

Registration and Hospitality Desk Open

7:30 AM – 8:30 AM

Culinary Showcase Breakfast

Pacific Terrace
Guests/family welcome, no name badge required.

7:30 AM – 8:30 AM

CSCS Breakfast

Lily Pond
By invitation for select supplier partners.

7:30 AM – 8:30 AM

IHOP Experience Open

GameSpace
Visit the IHOP Experience, a showcase of the latest remodel package, enhanced kitchen equipment, technology upgrades, exterior lighting enhancements, and more. Team members from Operations, Development, IT, and Marketing will be on hand to answer questions.

7:30 AM – 8:30 AM

Marketing Lounge

GameSpace

8:30 AM – 11:15 AM

IHOP General Session

Aulani Ballroom

11:15 AM – 12:00 PM

Supplier Partners Advisory Council

Mauna Loa
By invitation for select supplier partners.

11:15 AM – 1:00 PM

IHOP Experience Open

GameSpace
Visit the IHOP Experience, a showcase of the latest remodel package, enhanced kitchen equipment, technology upgrades, exterior lighting enhancements, and more. Team members from Operations, Development, IT, and Marketing will be on hand to answer questions.

11:15 AM – 1:00 PM

Marketing Lounge

GameSpace

Open Afternoon

This is your chance to see all that Wailea Beach Resort has to offer. Visit the Hotel page for a complete list of the on-site activities available for all guests

5:30 PM – 6:00 PM

Awards Reception

Pacific Terrace

6:00 PM – 8:00 PM

Awards Dinner

Aulani Ballroom